Windows 10 - MD-100 Course Outline

In this course, students will learn how to support and configure Windows 10 desktops in an organizational environment. Students will develop skills that include learning how to install, customize, and update Windows 10 operating systems. Students will learn how to managing storage, files, and devices as well as how to configure network connectivity for Windows 10. Students will also learn how to secure the Windows 10 OS and protect the data on the device. Finally, students will learn how to manage and troubleshoot Windows 10.

Candidates for this exam are IT professionals who perform installation, configuration, general local management and maintenance of Windows 10 core services. Candidates may also be familiar with enterprise scenarios and cloud-integrated services.

• Basic understanding of computer networks and hardware concepts.
• Basic understanding of OS and Application concepts.
• Experience with using the Windows OS.

After completing this course, learners should be able to:

• Install and customize Windows 10
• Configure Updates for Windows.
• Configure devices and drivers for Windows.
• Configure storage for Windows.
• Configure network and remote management settings in Windows.
• Configure and manage browsers and applications in Windows.
• Configure account access and authentication.
• Configure file and folder permissions.
• Describe methods for securing Windows 10, common threats and methods for mitigating against them.
• Troubleshoot Windows and application installations.
• Troubleshoot hardware and driver issues.
• Troubleshoot file issues and perform recoveries.

Module 1: Installing Windows

This module covers installing the Windows 10 OS. Students will learn the different editions of Windows 10, requirements, and new features introduced. This module covers how to install the OS, as well as methods for migrations and upgrading. Students will also learn about common tools used in the deployment process.

Lessons

• Introducing Windows 10
• Windows 10 Editions and Requirements
• Deployment Options
• Upgrading to Windows 10
• Deployment Tools

Lab : In-place upgrade of Win7 to Win 10

Lab : Migrating User Settings using USMT

After completing this module, students will be able to:

• Understanding the different editions and features of Windows 10.
• Understand the Windows 10 client installation options.
• Practice installing Windows 10.
• Migrate content using the User State Migration Tool.

Module 2: Post-installation Configuration and Personalization

This module covers common post-installation tasks in Windows 10. Students will learn how to customize the user interface, as well as using the control panel and settings app to configure common OS settings. This course will also introduce students to Windows PowerShell. This module will cover how device drivers work and how they work. Students will also be introduced to managing and configuring hardware peripherals such as printers.

Lessons

• Configure and Customize the Windows Start Menu
• Common Configuration Options
• Advanced Configuration Methods
• Managing Drivers and Devices

Lab : Using Settings App & Control Panel

Lab : Using Group Policy Objects

Lab : Using PowerShell to Configure Windows

Lab : Managing local and network printers

After completing this module, students will be able to:

• Customize the Windows 10 UI
• Configure device specific settings such as power plans and mobile device options.
• Use the Windows control panel and setting app to configure settings.
• Perform tasks using Windows PowerShell.
• Describe concepts related to drivers.
• Describe printer management concepts.
• Configure client-side printing and managing print server properties.

Module 3: Updating Windows in Windows 10

In this module, Students will learn about keeping Windows 10 up-to-date. Students will be introduced to the new Windows servicing model and how it applies to various scenarios. Students will learn the various different methods for updating Windows and applications, as well as managing updates using tools like group policy and Windows Update for Business.

Lessons

• Windows Servicing Model
• Updating Windows

Lab : Updating Windows 10

After completing this module, students will be able to:

• Describe the Windows servicing model.
• Configure Windows update settings.
• Describe updating Windows using WSUS.
• Describe updating Windows using Windows Update for Business.
• Configure Windows update using group policy.

Module 4: Configuring Networking

In this module, Students will learn about networking concepts. This module will introduce to IPv4 and IPv6, and concepts like DNS. Students will learn how to configure network settings in Windows, as well as learn about wireless network technologies. The module will conclude with methods of managing Windows remotely.

Lessons

• Configure IP Network Connectivity
• Implement Name Resolution
• Implement Wireless Network Connectivity
• Remote Access Overview
• Remote Management

Lab : Configuring Network Connectivity

Lab : Configuring and Testing Name Resolution

Lab : Remote Management

After completing this module, students will be able to:

• Configure IP network connectivity.
• Describe how name resolution works.
• Describe remote access technologies like VPNs.
• Configure Windows for remote management and access.

Module 5: Configuring Storage

This module covers storage configuration and management in Windows 10. Students will be introduced to local, cloud and virtual storage options. This course will also cover configuring storage on client devices and introduce storage spaces.

Lessons

• Overview of storage options
• Managing Local Storage
• Maintaining Disks and Volumes
• Managing Storage Spaces

Lab : Managing Storage

Lab : Compressing Folders

Lab : Enabling Disk Quotas

Lab : Creating a Storage Space

Lab : Synchronizing files with OneDrive

• Describe the options and benefits of local, cloud, and virtual storage.
• Configure OneDrive.
• Configure local disk partitions and volumes.
• Describe the capabilities and benefits of Storage spaces.

Module 6: Managing Apps in Windows 10

In this module, Students will be introduced to App management in Windows 10. This module will cover the different types of apps and supported installation methods. Students will learn how to install apps using manual and automated methods, as well as manage app delivery using the Windows Store. Finally, this module will cover the differences between Internet Explorer and Microsoft Edge.

Lessons

• Providing Apps to Users
• Managing Universal Windows Apps
• Web Browsers in Windows 10

Lab : Sideloading an App

Lab : Installing and Updating Microsoft Store Apps

Lab : Configuring Internet Explorer Enterprise Mode

After completing this module, students will be able to:

• Describe the different types of applications.
• Install applications manually and using automated methods.
• Manage application deployment using the Windows Store.
• Learn about web browser features in Windows 10.

Module 7: Configuring Authorization & Authentication

This module introduces the tools and features of Windows 10 for authorizing access to Windows 10 clients. Students will learn about methods for how u